New online banking experience
Desktop & mobile, refined
As part of our dedication to giving you the financial advantages you deserve, we're elevating our online banking experience with a refreshed interface and new features.
Key new features
- More streamlined and easier-to-navigate experience
- More control over your accounts with enhanced alerts
- New push notification functionality for mobile app
- Customizable account nicknames
When
It all starts later this year in 2024. We'll email you more information as we get closer to the launch of the new online banking experience.
For now, verify your mobile phone number and email address by logging into your account online to be sure you receive all communications.
Ever new
In addition to most everything you can do now, you’ll find your online experience now includes a suite of exciting new features, tailored to EverBank client requests.
- Debit card management
Manage and control debit card transaction limits, merchant types, and more
- Account nicknames
Create and edit account nicknames
- Added alerts
Update alerts for accounts, transactions and debit card activity
- Current rates
View current rates on your deposit accounts
- Push notifications
Manage a broader set of account alerts and push notifications
Ever exciting
You’ll see some changes to our online services, but each is designed to enhance your experience. We’re ever at your side to guide you every step of the way.
- New mobile app
Enjoy a new and enhanced mobile app for your convenience. We’ll let you know when you can download the new app. Use your current app until then.
- Easier bill pay
Gain a more modern and easier way to navigate bill pay in the new EverBank online banking experience.
- All-in-one financial view
Add your non-EverBank accounts to your Financial Snapshot on your dashboard to get a combined view of your finances. If you use any third-party budgeting tools or external aggregators like QuickBooks® or Quicken®,x you will need to re-establish the connection to your account.
Ever true
While your online and mobile banking experience has been enhanced, everything else about banking with EverBank will stay the same.
There will be no changes to your:
- Account and routing numbers as well as your debit and credit card numbers and checks
- Money movement history, schedules, account information and bill pay payees
- Historical statements including transaction history, tax documents, notices and delivery preferences
- Beneficiary designations
- Account and debit card alerts
- Linked external accounts
- Zelle® account contacts and history
In addition, Business Online Banking, LoanCare and Credit Card online platforms will not change.
What to expect
Logging in for the first time
Once you receive an email from us letting you know that the new online banking service is ready for you, you'll be able to log in. You can log in at everbank.com or on the new EverBank mobile app once it’s available in the App Store®x
or Google Play.TMx
Upon completing the following steps, you can explore the updated experience, which offers an array of enhanced digital tools for helping you take control of your banking – including added alerts and options to manage your accounts and debit card use.
- Log in at everbank.com or on the new EverBank mobile app
Use the same user ID and password as usual.
- Complete the security verification
Choose whether to receive your one-time security code by voice call or text message.
- Update your password
Follow through the given prompts to create a new, secure password. Requirements will be displayed on the screen.
A small group of clients may also be prompted to update their user ID to meet our new security requirements. - Accept the Online Banking Terms and Conditions
Review and accept our updated eSign Agreement and Online Banking Service Agreement.
